Shipping policy

Shipping Policy — 10-Day Delivery

Effective Date: August 27, 2026

At Scentora Premium Perfumes, we are committed to delivering your order safely and on time. Please read our shipping policy below for details about delivery times and shipping procedures.

1. Delivery Time

We aim to deliver all orders within 10 business days from the date your order is confirmed.

Orders are normally processed within 1–3 business days.
Delivery may take up to 10 business days, depending on your location.
Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping Confirmation

Once your order has been shipped, you may receive a confirmation message containing your tracking information, where available.

3. Delays

While we do our best to deliver within the stated timeframe, delays may occasionally occur due to:

Public holidays
Weather conditions
Courier service issues
Incorrect or incomplete shipping information
Unexpected circumstances beyond our control

If your order has not arrived within 10 business days, please contact our customer support team so we can assist you.

4. Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.

5. Damaged or Missing Orders

If your package arrives damaged, please contact us as soon as possible after delivery and provide photographs of the package and product. We will review the issue and assist you according to our return/replacement policy.

6. Contact Us

For questions regarding your order or shipping, please contact us through the contact details provided on our Website.

Thank you for choosing Scentora Premium Perfumes. We appreciate your Patience!

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